FAQ

How long does delivery take and to which countries does it ship?

We deliver to Austria, Germany, Switzerland and the entire European Union.

Delivery times:

AT/DE/CH: Express shipping in 1–3 working days – free of charge

EU: Standard shipping in 1–3 working days – free of charge

International: 2–5 business days (standard) or 1–3 days (express with surcharge)

All orders include a tracking number , which you will receive via email.

Is the installation difficult or do I need a professional?

No, our systems are plug & play . This means:

  • No cables need to be cut or soldered
  • All suitable adapters and cables are included in the set
  • The installation takes , depending on the vehicle

We also offer installation videos and instructions to make installation easier.

Do Apple CarPlay and Android Auto work wirelessly?

Yes! Our devices support:

  • Wireless and wired Apple CarPlay
  • Wireless and wired Android Auto

    This means you can connect automatically via Bluetooth/Wi-Fi without having to plug in a cable (if your phone is compatible).



Can I still use my car's steering wheel buttons?


Yes. Our systems support integration with original steering wheel buttons .

After a simple configuration you can:


- Adjust volume

- Change title

- Accept or reject calls

- Activate voice control (e.g. Siri or Google Assistant)

What is included in the delivery?

Each package contains:


- The Android head unit

- All vehicle-specific cables and adapters

- Can-Bus decoder (if required)

- Microphone, GPS antenna, USB cable

- Optional: rear view camera, DAB+ antenna or DVR (depending on selection)

Are your products compatible with Bose or JBL systems?

Yes, for many vehicles we offer suitable adapters for:


- Bose sound systems

- JBL factory speakers


Please pay attention to the information in the product description or contact us before ordering.

How do I return the product if I don't like it?

You have a 14-day right of withdrawal .


- The goods must be undamaged and complete

- Return is possible at your own expense


After receipt and verification, you will receive a refund via the original payment method


Contact us if you still need help.